Privacy policy

Last Updated: October 2026

Miivvandi LLC (“Miivvandi,” “we,” “us,” or “our”) operates this website, online store, membership community, and related content, products, resources, features, and services (collectively, the “Services”).

Our store is powered by Shopify, which enables us to provide ecommerce and related services. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, purchase a product, download a digital resource, place a preorder, join the Miivvandi Community, subscribe to communications, or otherwise interact with us.

If there is a conflict between this Privacy Policy and our Terms of Service concerning the collection, processing, or disclosure of personal information, this Privacy Policy will control.

Personal Information We Collect

“Personal information” means information that identifies you or can reasonably be linked to you. It does not include information that has been anonymized or de-identified.

Depending on how you interact with Miivvandi, we may collect or process the following categories of personal information:

Contact Information

This may include your:

  • Name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

Order and Transaction Information

This may include:

  • Products or services viewed or purchased

  • Shopping-cart activity

  • Order history

  • Returns, exchanges, cancellations, or refund requests

  • Preorder information

  • Digital-product delivery and access information

  • Membership purchases and subscription status

Payment Information

Payments are processed through Shopify and applicable payment providers. Payment-related information may include payment method, billing details, transaction details, payment confirmation, and other information required to process a purchase.

Miivvandi does not independently store complete payment-card information when that information is processed by Shopify or another authorized payment provider.

Account and Membership Information

This may include:

  • Account login information

  • Preferences and settings

  • Membership status

  • Information submitted when joining or participating in the Miivvandi Community

  • Community profile information

  • Content, comments, questions, or other information you voluntarily share through community features

Information voluntarily shared in a community or other member-visible area may be visible to other authorized participants.

Communications

We collect information you provide when you contact us, submit a form, request customer service, participate in a survey, respond to a promotion, or otherwise communicate with Miivvandi.

Marketing Information

This may include:

  • Email-subscription preferences

  • Marketing consent

  • Responses to promotional communications

  • Engagement with emails, advertisements, or other marketing content

Device and Usage Information

This may include:

  • IP address

  • Browser type

  • Device type

  • Network information

  • Cookie identifiers

  • Website activity

  • Pages or products viewed

  • Dates and times of visits

  • Interactions with the Services

Sources of Personal Information

We may collect personal information:

  • Directly from you when you make a purchase, create an account, join the community, subscribe to emails, complete a form, or contact us

  • Automatically when you use the Services, including through cookies and similar technologies

  • From Shopify, payment processors, fulfillment providers, shipping carriers, membership platforms, digital-delivery tools, analytics providers, and other service providers

  • From advertising, marketing, social-media, or business partners when permitted by law

  • From other third parties when you direct them to provide information to us or otherwise give your consent

How We Use Personal Information

We may use personal information for the following purposes:

Providing Products and Services

We use personal information to:

  • Process payments and orders

  • Deliver digital products

  • Arrange physical-product shipping and fulfillment

  • Manage preorders

  • Provide membership and community access

  • Maintain customer accounts

  • Process returns, refunds, exchanges, and cancellations

  • Send order, account, subscription, membership, and delivery communications

  • Provide customer service

  • Respond to questions and requests

Improving and Personalizing the Services

We may use personal information to:

  • Understand how customers use the website

  • Improve products, resources, content, and community features

  • Remember preferences

  • Recommend relevant products or content

  • Evaluate website performance

  • Develop new offerings and experiences

Marketing and Advertising

When permitted by law, we may use personal information to:

  • Send newsletters, product announcements, community updates, and promotional communications

  • Present relevant advertising

  • Measure the effectiveness of marketing

  • Understand engagement with products, content, or advertisements

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the message.

Security and Fraud Prevention

We may use personal information to:

  • Authenticate accounts

  • Protect transactions

  • Detect or investigate fraud, abuse, unsafe activity, or security incidents

  • Protect Miivvandi, Shopify, our customers, and others

  • Enforce our policies and agreements

Customers are responsible for protecting their account credentials and should not share passwords or access information with others.

Legal and Business Purposes

We may use personal information to:

  • Comply with applicable laws and legal obligations

  • Respond to lawful requests from courts, regulators, law enforcement, or government agencies

  • Resolve disputes

  • Enforce our agreements and policies

  • Establish, exercise, or defend legal claims

  • Maintain appropriate tax, accounting, and business records

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, understand website usage, improve performance, prevent fraud, and provide or measure advertising.

Depending on your location, you may have the ability to manage non-essential cookies through a cookie banner or privacy-preference tool.

Browser settings may also allow you to block or delete cookies. Disabling certain cookies may affect how some website features function.

How We Disclose Personal Information

We may disclose personal information when reasonably necessary for the purposes described in this policy, including:

Shopify

Our website and store are hosted by Shopify. Information submitted through the Services is transmitted to and processed by Shopify to provide ecommerce, payment, account, security, analytics, and related functionality.

Service Providers

We may disclose information to companies that provide services on our behalf, including:

  • Payment processing

  • Website hosting and technology

  • Membership and subscription management

  • Digital-product delivery

  • Printing, production, and fulfillment

  • Shipping and delivery

  • Email and marketing services

  • Analytics

  • Customer service

  • Fraud prevention

  • Data storage and security

  • Product reviews and other store functions

These providers may use personal information only as permitted by their agreements, their privacy notices, and applicable law.

Business and Marketing Partners

We may work with advertising, analytics, or marketing partners to measure activity or present relevant content and advertising.

Depending on your location, certain advertising-related disclosures may be considered a “sale,” “sharing,” or use for “targeted advertising” under applicable privacy laws. Where required, you may have the right to opt out.

At Your Direction

We may disclose information when you request or authorize us to do so, including when you use third-party integrations, social-media features, payment methods, or shipping services.

Legal and Business Transactions

We may disclose information:

  • To comply with legal obligations

  • In response to valid legal process

  • To enforce our terms and policies

  • To protect our rights or the rights and safety of others

  • In connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or other business transaction

Relationship With Shopify

Shopify collects and processes personal information about your access to and use of the Services to provide and improve Shopify’s services and the shopping experience.

Information submitted through our store may be shared with Shopify and service providers that operate in countries other than your country of residence.

Shopify may also process information obtained through your interactions with Miivvandi, other merchants, and Shopify services to provide enhanced services where those features are enabled.

You can learn more by reviewing the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Third-Party Websites and Services

The Services may include links to websites, platforms, applications, or services operated by third parties.

Miivvandi does not control and is not responsible for the privacy, security, content, or practices of unaffiliated third parties. Review the applicable privacy policies before providing information through an external service.

The inclusion of a link does not necessarily constitute an endorsement of the third party or its services.

Public and Community Content

Information you voluntarily submit in a public, member-visible, or interactive area—including reviews, comments, community posts, questions, profile details, or social-media interactions—may be visible to other people.

Do not post sensitive, confidential, financial, medical, or other information that you do not want others to view or use.

Children’s Privacy

The Services are not directed to children, and we do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.

If you are a parent or guardian and believe a child has provided personal information to us, contact support@miivvandi.com to request review and deletion.

We do not knowingly sell or share, as those terms are defined by applicable law, the personal information of individuals under 16 years of age.

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

No security system or method of transmission is completely secure. We cannot guarantee absolute security, and information sent through unsecure channels may be at risk.

Please do not send sensitive or confidential information through ordinary email or other unsecure communication methods.

Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide the Services

  • Maintain accounts and memberships

  • Complete transactions

  • Fulfill legal, tax, accounting, and regulatory obligations

  • Resolve disputes

  • Prevent fraud

  • Enforce agreements and policies

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

Your Privacy Rights

Depending on where you live and subject to applicable exceptions, you may have the right to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Request a portable copy of certain information

  • Object to or restrict certain processing

  • Withdraw consent where processing is based on consent

  • Opt out of the sale or sharing of personal information

  • Opt out of processing for targeted advertising

  • Appeal certain decisions concerning a privacy request

These rights are not absolute and may apply only in certain circumstances.

To exercise an available privacy right, contact support@miivvandi.com. We may need to verify your identity before processing a request.

Where permitted by law, you may authorize an agent to submit a request on your behalf. We may request proof of that authorization and may require you to verify your identity directly.

We will not discriminate against you for exercising an applicable privacy right.

Global Privacy Control and Opt-Out Requests

Where required by applicable law, we recognize qualifying Global Privacy Control signals as requests to opt out of the sale or sharing of personal information or targeted advertising for the browser and device sending the signal.

You can learn more about Global Privacy Control at globalprivacycontrol.org.

You may also review available Shopify privacy controls through the Shopify Privacy Portal.

Communication Preferences

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those emails.

Even if you opt out of promotional communications, we may continue sending non-promotional messages concerning:

  • Orders

  • Payments

  • Account security

  • Digital delivery

  • Membership or subscription administration

  • Policy changes

  • Customer-service matters

International Data Transfers

Personal information may be transferred, stored, or processed outside your country of residence.

When required, applicable safeguards may be used for international transfers, including recognized contractual protections or transfers to countries determined to provide an adequate level of protection.

Complaints

If you have a concern about how we process personal information, contact us using the information below.

Depending on where you live, you may have the right to appeal our response or submit a complaint to an applicable privacy or data-protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our Services, business practices, technology, legal obligations, or other operational needs.

When we make changes, we will post the revised policy and update the “Last Updated” date. Additional notice will be provided when required by law.

Contact Us

For questions about this Privacy Policy, our privacy practices, or a privacy-rights request, contact:

Miivvandi LLC
11140 Rockville Pike, Suite 100-537
Rockville, MD 20852
United States

Email: support@miivvandi.com

For purposes of applicable data-protection laws, Miivvandi LLC is the controller of personal information processed through the Services, except where another entity acts as the controller under applicable law.